FAQ

frequently asked questionsgot a question? we are here to answer

▸I’m trying to reply to the email notification about a new message in the forum, but get an “email not found” reply, what’s up?

The emails are from noreply account from an IT email sending system we use (Mailgun). You need to login to forum.gfavip.com with your username and password and then reply inside the forum. Replying to the email will simply bounce back.

▸Is there a way to get notifications anytime a new thread is started?

Want to stay up to date about the new posts in the private forum? No problem, go to your preferences and then email and notification settings. Click here to see step by step instructions here.

▸How long does the application take?

We will get back to you within one business day from your application. If your application is complete enough we may give you your answer in that email, or ask some clarifying questions as well.

▸What is your refund policy?

We offer a 30-day no questions asked refund policy. If you’re not happy with your purchase, then we’re not happy. Email us and if we can’t make you happy, we’ll issue a refund to your credit card right away.

▸What is included in my purchase?

You will receive full access to our private member’s forum. Connect with other business enthusiasts who are doing business in Hong Kong, China, and Asia. On top of the forum access, we have member’s discounts. Invites to special meetups and ability to join a mastermind to connect with others in your business level. Full value listed here.

▸How do I pay?

You can pay for your purchase online with your credit card, debit card, or Bitcoin. We do not accept checks or gold.

▸What hours are the community coaching calls?

We have been doing them at 3 different times:

• 8pm Hong Kong time (5am in Vancouver)
• 3pm Hong Kong time (midnight in Vancouver)
• 9am Hong Kong time (6pm in Vancouver)

▸What are we coaching?

Mainly now Ecommerce / Amazon - we are doing the Ecommerce Gladiator Mastermind group coaching calls each week.

▸How much time a member should put in?

That depends on what you want to get out. The core GFAVIP membership is more a “support group” of ecommerce and import/export (cross border) traders who want to connect with others in their network.

If you’d like more hands-on coaching, there is 1 on 1 coaching with Mike or other experts in the community, as well as more formal group coaching with a start and finish - but these are different prices and packages.

For the GFAVIP.com core base membership, 1 hour a week on the community would be good to build some connections. Too build the business you want, of course that can become a full time effort on your side.